doyokjp Casino & Sportsbook Data Care

This page describes what we collect when you use doyokjp and how we keep that data protected. We at doyokjp take your privacy seriously. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1 or any of our live-dealer games, we record certain information. We use that data only to run our platform, process your payments, and comply with local law.

We operate in supported jurisdictions within Indonesia where our service is legal. Your data stays encrypted and is never shared with third parties except where required by law or payment processors. This privacy policy applies to everyone who accesses doyokjp, whether you are in Jakarta, Surabaya, Bandung, or elsewhere in our service regions.

Our platform is mobile-first: you can use Android app, iOS browser, or desktop. Whichever device you use, your account and data are synced across all of them. We describe below what we collect from each of those channels and how we handle it.

What We Collect on doyokjp

We collect your email address and mobile number when you create an account on doyokjp. We ask for your name and date of birth to verify your age and eligibility. We do not ask for information beyond what is needed to run your account and confirm your identity for withdrawals.

When you deposit on doyokjp, we record which payment method you chose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We keep this transaction log in your account so you can review your deposit history. We do not store your card number or e-wallet password; payment processors handle those separately and securely.

We log your betting activity on doyokjp: which markets you access (sportsbook, live dealer, slots, esports), how much you stake, and the outcome of each bet. We use this data to calculate your balance, settle wins, and detect fraud or unusual patterns.

We collect technical data: your device type (Android, iOS, desktop), your IP address, and which browser or app version you use. We use this to keep our platform stable and to prevent unauthorized access to your account.

Account data
Email, mobile, name, date of birth, ID number (for verification only).
Transaction data
Deposits, withdrawals, bets, outcomes, balance history.
Device & network data
Device type, IP address, browser version, login timestamps.
Support data
Chat logs, email messages, and support tickets if you contact us.

How We Use Your Data

We use your account data to create and secure your doyokjp account, process your deposits and withdrawals, and verify your identity when you request a withdrawal. We keep your transaction log transparent so you can audit your own history on doyokjp at any time.

We use your betting and transaction data to detect fraud, prevent money-laundering, and comply with Indonesian gaming regulations. If we see suspicious activity—for example, a sudden deposit and immediate withdrawal, or betting patterns that suggest account sharing—we may pause your account and contact you to verify.

We use your device and IP data to prevent unauthorized logins and to protect your account from being accessed by someone else. If we detect a login from an unusual location, we may ask for additional verification on doyokjp before allowing withdrawal.

Our payment processors (the banks and e-wallet networks behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment) receive your deposit information and may retain it according to their own privacy policies. We do not control how they use that data, but we require them to keep it confidential.

We may store your support chat logs and email messages to improve our customer service and to handle disputes. If you contact doyokjp support about a transaction, we keep that record so we can investigate and respond accurately.

Cookies and Tracking on doyokjp

Our website and app use cookies to keep you logged in to doyokjp and to remember your preferences (language, display settings). These cookies are essential to the platform and do not track you across other sites. We do not use cookies to build a profile of your browsing outside doyokjp.

We may use analytics cookies to understand how our platform is used—for example, which pages are visited most, how long users stay on doyokjp, and where people click. This helps us improve the user experience. These analytics do not identify you personally and are aggregated across all users.

Your Rights and Data Protection

We keep your data for as long as your account is active on doyokjp, and for seven years after closure to comply with Indonesian gaming and anti-money-laundering law. You can request access to your data at any time by contacting our support team. We will provide a copy of your account data, transaction history, and any support correspondence within five business days.

You can request correction of inaccurate data on doyokjp (for example, if your phone number is outdated) by updating your profile directly or by contacting support. You can request deletion of your account and associated data, but we will retain transaction records where required by law.

We do not sell, rent, or share your data with marketers or third parties unrelated to running doyokjp.

Data practice statement

Our servers may sit outside Indonesia, but we encrypt your data in transit and at rest. We protect doyokjp with industry-standard security: password hashing, two-factor authentication on withdrawal requests, and regular security audits. If we detect a breach, we will notify you within 72 hours of discovery.

If you have questions about how doyokjp handles your data, or if you wish to exercise your privacy rights, contact our support team at doyokjp.app. We will respond within five business days. Your privacy is fundamental to how we operate doyokjp.